Spare Parts Hard to Get and Slow Service? The Hidden Ownership Costs Buyers Overlook When Choosing Balers
2025-03-10
When choosing a baler, many yards focus on price, tonnage, motor power and bale size. After 1–2 years of operation, however, the biggest headaches often come from hard-to-find spares, slow service and the high cost of downtime.
1) Standardized spare parts and delivery times matter
If key hydraulic and electrical parts use uncommon specifications, any failure can mean a long wait;
For yards that rely on continuous supply, a single extra day of downtime can mean several tons of lost output;
It is wise to prefer machines using standard, internationally available components.
2) Remote support can solve most minor issues
Not every issue requires an engineer on site—many are due to settings or operating mistakes;
Manufacturers that provide remote video support and simple troubleshooting guides can help you solve a large share of problems within a day;
This is especially important when you are far from your supplier.
3) Include downtime losses in your ROI calculation
A baler that is cheaper by a few thousand dollars but causes several extra days of downtime each year may cost more overall;
Add a line to your budget: expected downtime × daily gross margin, and compare “cheap” vs. “reliable” using the same yardstick