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Spare Parts Hard to Get and Slow Service? The Hidden Ownership Costs Buyers Overlook When Choosing Balers

2025-03-10
Latest company news about Spare Parts Hard to Get and Slow Service? The Hidden Ownership Costs Buyers Overlook When Choosing Balers

When choosing a baler, many yards focus on price, tonnage, motor power and bale size. After 1–2 years of operation, however, the biggest headaches often come from hard-to-find spares, slow service and the high cost of downtime.

1) Standardized spare parts and delivery times matter

  • If key hydraulic and electrical parts use uncommon specifications, any failure can mean a long wait;

  • For yards that rely on continuous supply, a single extra day of downtime can mean several tons of lost output;

  • It is wise to prefer machines using standard, internationally available components.

2) Remote support can solve most minor issues

  • Not every issue requires an engineer on site—many are due to settings or operating mistakes;

  • Manufacturers that provide remote video support and simple troubleshooting guides can help you solve a large share of problems within a day;

  • This is especially important when you are far from your supplier.

3) Include downtime losses in your ROI calculation

  • A baler that is cheaper by a few thousand dollars but causes several extra days of downtime each year may cost more overall;

  • Add a line to your budget: expected downtime × daily gross margin, and compare “cheap” vs. “reliable” using the same yardstick